Frequently Asked Questions

What Shipping Methods Are Available?

We offer shipping to most areas in Trinidad & Tobago with TTPOST’s courier service as well as our in-store driver (if available). Delivery is only $40 (for up to 30 KG).

How Long Will it Take To Get My Package?

Delivery is usually within 48 hours for Trinidad & 96 hours for Tobago, Monday to Friday 8 am-4 pm (regular business days only).

How Do I Track My Order?

You can contact us at 382-BUGZ [2849] to track your order. We even respond to WhatsApp messages. Our office hours are:

Mon-Sat: 9 am – 5pm
Sun & Holidays: CLOSED

You can also send us an email at or send us a message from our CONTACT US page.

Do I Need A Account To Place Order?

An account is not needed to access our deals but we recommend it because you can save time with future orders, get access to savings before everyone else, save items in your cart for a future purchase, etc.